Search Engine
The Search Engine is so powerful, you are able to retrieve virtually all information by any criteria you choose. This will provide agents with the most comprehensive, searchable database available! Data retrieval can be performed with anything from valid information such as a case number to miscellaneous information such as a word or phrase placed in the notes section.
 "Screen shot of the search engine")
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A user defined description of the search becomes the name of the report. It is then saved, allowing you to run the identical criteria time after time, simply by Selecting a Previous Search. This will make your weekly, monthly, or even annual reports a quick and simple process.